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| Network systems
occasionally malfunction, which creates a need for experienced systems
engineers such as those employed by Computer Business Solutions. We know
that a malfunctioning network system can cause you irretrievable
productivity losses, so it is important for us to guarantee you a quick
response time. If you obtain a support agreement with us, you know that we
will give your network system priority over clients without an agreement. For continued support we recommend contractual agreements that will guarantee response time and reduce costs for our clients. Our standard agreement includes a block of our technical time and covers technical problem-solving either on-site, by telephone, or remotely; usage and application support; equipment upgrades; and consulting.
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